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Download The Tuya Or Smart Life App To Your Smartphone Or Tablet. The App Can Be Downloaded From Apple App Store or Google Play, Then Connect Your App With Amazon Alexa Or Goggle Home Which Enable You To Voice Control Your Lights And Appliances.
Questions:My device on the app stays “Off line”?
Answer: The new added device needs 1min to connect to Zigbee HUB. If it stays off line for a long time, please judge the problem by the Zigbee LED status:
Zigbee LED quickly blinks one time every second, device failed to connect to your Zigbee:
(1)Maybe you have entered wrong WiFi password.
(2)Device is too far away from your WiFi. Please take it closer.
If still failed, try to open a mobile hot spot and add again.
Zigbee LED quickly blinks twice every second: Device has connected to Zigbee but failed to connect to server. Please check your network connectivity.
Max. Strom: 10A
Wireless consumption: ≤0.2W
Max. Spannung: 90-250V(AC)
Relative Humidity:10% ~ 93%
Working Temperature: -30 ℃~+70℃
Certification:CE, BS, RoHS, GCC, FC
WiFi Frequency: IEEE802 15.4
WIFI Standard: Zigbee 2.4GHz b/g/n
APP: Tuya/Smart Life
Voice Control: Google Home, Amazon Alexa
Wire: Need Neutral Wire
Back Light: ON-light Blue OFF-Weak Blue
Wall Box Type:Round & Square
You have to cut off the power and during the installation.
Q: Does your Wifi Zigbee touch sensor light switch need a neutral wire to install?
A:Yes,it need a neutral wire to install.
Q: Does your Wifi touch light switch can work with Zigbee?
A:Yes, Our item can work with it.
Q: Does your Wifi light switch can work with Smart Life Tuya or Google Alexa?
A:Yes, it can work with them.
Q: Do you offer a 2-way wifi touch light switch?
A:No, our WiFi dimmer switches cannot currently support 2-way control
Q: Does your Wifi touch light switch have a backlight?
A:The blue backlight will be on when the wiring is successful. Allowing you to notice Our touch switch clearly in the dark.
Q: Can your Zigbee dimmer switch be controlled by multiple points?
A: Yes, Our Zigbee dimmer switch currently can do 2-way with zibgee dimmer switch,but you need to buy at least 2 pieces
Q: Do you have switches for multi-point control?
A: Yes. Our ordinary touch dimming group can make 2/3/4 channels with a group of 2 channels, but you need to buy at least 2 pieces
Q: Can your dimmer switch form 2-way with light switch?
A: No. Ordinary touch panel 2-way dimmer switch can only be connected with ordinary touch panel 2-way, and cannot form 2-way with other switches
Q: Can your smart switch use voice control?
A: Yes. All of our smart switches can be controlled by voice through Alexa, Google, and some switches support Tmall Genie, Xiaodu, Yundex
Q: Can your smart switch turn off the backlight?
A: At present, the switch of ZigBee series cannot turn off the backlight
Q: What should I do if the switch does not work after installing the upper panel?
A: Please do not turn on the power when installing the panel. You can try to disconnect the power and wait for 30 seconds before restarting.
Q: What should I do if the blue light is not on when the product is installed?
A: Please use the electric test pen to check whether the wiring is electrified