Switch And Socket FAQ

by LinSusan on January 14, 2022
FAQ:
Q:How I contact amazon customer service?

A:You can email to service@bseed.com

Q: Does your Wifi touch sensor light switch need a neutral wire to install?
A:
Yes, it does need a neutral wire to install.

Q: Does your Wifi touch light switch can work with Zigbee or Home Kit?

A:Sorry, Our item can’t work with them at present.

Q: Does your Wifi light switch can work with Smart Life Tuya or Google Alexa?

A:Yes, it can work with them.

Q: Do you offer a 2-way wifi touch light switch?

A:Yes, we offer a 2-way wifi touch switch, it functions stably.But you must at least buy 2 pieces 2-way wifi switches. ( APP use multi-control association function)

Q: Does your Wifi touch light switch have a backlight?

A:The blue backlight will be on when the wiring is successful. Allowing you to notice Our touch switch clearly in the dark.

Q: Does our switches can install by vertical or Horizontal for 157mm/228mm glass panel?

A:Yes, we can install it in different ways, but you will see the small holes. (The small holes used to open the glass cover)

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